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Careers

St. Eugene Golf Resort & Casino is always on the lookout for knowledgeable and enthusiastic individuals who are seeking employment in hospitality. For all career inquiries, please email us at: careers@steugene.ca Click below to see what positions are currently available.

Casino

Slot Attendant – Full-Time

Job Purpose: The Slot Attendant’s primary function is to be a front line customer service representative of the Casino and SEM to ensure that the customers visit is an enjoyable experience that will create return visits and referrals to other potential customers. This position would require the verification and paying out of jackpots to customers. You would be required to handle and resolve problems as they occur with either customer complaints or equipment problems. In creating an enjoyable experience and environment for customers you would need to provide service to guests whenever possible within two minutes after activation of the customer service light and reserve machines for guests as needed. Part of your responsibilities would also include reporting any unusual situations or activities to slot supervisory personnel.

Qualifications: Candidates must have Grade 12 or have an acceptable combination of related experience, education and or training. The successful candidate will have experience providing excellent customer service and recent experience handling and balancing cash or monetary transactions. Preference may be given to candidates who possess Casino experience.

Competencies
• Demonstrate a high level of guest Focus by striving for high guest satisfaction, going out of your way to be helpful and pleasant and making it as easy as possible on the guest rather than self, department or organization
• Ability to accurately handle and balance cash or monetary transactions
• Demonstrate the ability to communicate effectively with balanced listening and talking, speaking and writing clearly and accurately, keeping others informed
• Following training will ensure proper documentation and appropriate procedures are used for administrative transactions
• Able to demonstrate, after training, knowledge in surveillance practices, policies and procedures.
• Can quickly locate and correct errors in the display or transcription of information
• Following training will have a knowledge of general slot machine technology
• Demonstrated accountability by planning ahead, managing time well, being on time, being cost conscious, thinking of better ways of doing things, demonstrates ability to follow instructions, maintains appropriate appearance, complies with team Member policies and procedures, and has a willingness to learn
• Demonstrate the ability to work as part of a team by being helpful, respectful, approachable and team oriented, building strong working relationships and a positive work environment, is responsible, honest, loyal, interacts with other tactfully, resolves conflicts appropriately, and adapts to change.

Conditions of Employment: You would need to be able to walk and stand for extended periods of time and wear a radio with an ear piece. You would be required to work a flexible schedule according to business needs, including evenings, weekends and holidays. Must apply for, receive and maintain a Gaming License from Gaming Policy Enforcement Branch, British Columbia. Must be 19 years or older in order to work in the Casino.

Application Process: Consideration will be given to those submitting a cover letter and an updated resume clearly stating how they meet the qualifications. Deadline for receipt of applications is March 24, 2017 by 12 Noon. Applications may be submitted by fax, email, or mail to:

St. Eugene Golf, Resort & Casino
7777 Mission Road
Cranbrook BC, V1C 7E5
Fax: (250) 489-2009
E-mail: careers@steugene.ca

{Please quote “Slot Attendant” in the subject line of email}

Casino Tables Games Dealers – Casual

Paid “dealer training” will be provided and will commence on March 22, 2017

Job Purpose:
In this position you would be required to create and ensure a fun-filled, entertaining and exciting environment where the flawless delivery and execution of service excellence is paramount. After completing a three week dealer training course, you would conduct and facilitate the table games by providing rules of the game to participants, according to established requirements. You would also be required to be cognizant of the security of the game being played and notify appropriate member of Table Games Management of any irregularities and or attempts to cheat while the game is being played.

Qualifications:
Outgoing and fun personality. We will teach you the game! Must be 19 years of age or older in order to work in the Casino. Following an interview, successful candidates will be required to take a paid three-week table games dealer course. The course will take place in the evenings. Upon completion of the three-week course you would be required to successfully pass a table games test.

Competencies (after training)

  • Able to calculate odds quickly and accurately to pay winning bets and collect losing bets
  • Able to determine the appropriate chip denominations for cash received.
  • Demonstrate the ability to communicate effectively with balance listening and talking, speaking and writing clearly and accurately, keeping other informed.
  • Conflict resolution skills with the ability to deal with customer issues in a professional, courteous and understanding manner even in difficult situations.
  • Demonstrate a high level of Guest Focus by striving for high guest satisfaction, going out of your way to be helpful and pleasant and making it as easy as possible on the guest rather than self, department, or organization
  • Demonstrate ability to follow direction, maintain appropriate appearance, comply with department and corporate policies and procedures, and a willingness to learn
  • Demonstrate the ability to work as part of a team by being helpful, respectful, approachable and team oriented, building strong working relationships and a positive work environment
  • Able to perform duties at station assignments that are busy with limited space, have high volumes, diverse clientele, noise, music, minimal and/or bright lighting and variation of climate control.

Conditions of Employment:
Strong hand eye coordination and manual dexterity skills with the ability to reach and grasp to deal cards. Must be able to work a flexible schedule per business needs, including evenings, weekends and holidays. Must apply for, receive and maintain a Gaming License from Gaming Policy Enforcement Branch, British Columbia.

Application Process:
St. Eugene offers a competitive compensation and benefits package. Deadline for receipt of applications is, March 15, 2017 by 12 Noon. Applications may be submitted by fax, email, or mail to:

St. Eugene Golf Resort Casino
7777 Mission Road
Cranbrook BC, V1C 7E5
Fax: (250) 420-2001
E-mail: careers@steugene.ca

Please include title of position “CASINO DEALER” in the subject line of your email.

Other Information: This competition may be used to create an eligibility list for permanent, term and acting positions.

We would like to thank all applicants who apply; however, only those candidates selected for further consideration will be contacted.

Golf Course

Resort & Golf Course Maintenance Workers – Seasonal

Job: Resort/Golf Course Maintenance Workers – Seasonal Position

Job Purpose: Duties include, but are not limited to general mowing with walk behind mowers, bunker maintenance, application of products, use of ride-on mowing equipment, and any other related duties to maintain a golf course to the highest standard for the Resorts valued customers. You would also work on the maintenance and repair of irrigation and drainage systems.

Qualifications: Must have a valid BC drivers or learners licence in good standing in order to operate equipment. Prior experience or on a golf course or in grounds keeping would be considered an advantage.

Competencies:
 Ability to analyze and solve problems to improve team and operational performance
 Ability to plan and organize projects.
 Demonstrates the ability to communicate effectively, both orally and in writing
 Demonstrated accountability by planning ahead, managing time well, being on time, being cost conscious, thinking of better ways of doing things, demonstrates ability to follow instructions, maintains appropriate appearance, complies with team Member policies and procedures, and has a willingness to learn
 Demonstrates the ability to work as part of a team by being helpful, respectful, approachable and team oriented, building strong working relationships and a positive work environment, is responsible, honest, loyal, interacts with others tactfully, resolves conflicts appropriately, and adapts to change.
 Knowledge of machines and tools, including their designs, uses, and basic maintenance.
 A knowledge of safe work practices in relationship to operation of tools and maintenance work with the ability to ensure that you adhere to the safe work practices and policies
 Have the ability to safely operate machinery used on a golf course

Conditions of Employment: You would be required to work both indoors and outdoors, at times through adverse conditions. There may be times when you would be required to wear a mask and safety goggles and at times you would need to work in and around chemicals. You would be required to work a flexible schedule according to business needs, including weekends and holidays.

Application Process:
Consideration will be given to those submitting a cover letter and an updated resume clearly stating how they meet the qualifications. Deadline for receipt of applications is March 31, 2017 by 12 Noon. Applications may be submitted by fax, email, mail,:

St. Eugene Golf, Resort & Casino
7777 Mission Road
Cranbrook BC, V1C 7E5
Fax: (250) 420-2001
E-mail: careers@steugene.ca
Please include “Golf Course Maintenance” in the subject line

Other Information:
This competition may be used to create an eligibility list for permanent, term and acting positions.
We would like to thank all applicants who apply; however, only those candidates selected for further consideration will be contacted.

Resort

Resort & Golf Course Maintenance Workers – Seasonal

Job: Resort/Golf Course Maintenance Workers – Seasonal Position

Job Purpose: Duties include, but are not limited to general mowing with walk behind mowers, bunker maintenance, application of products, use of ride-on mowing equipment, and any other related duties to maintain a golf course to the highest standard for the Resorts valued customers. You would also work on the maintenance and repair of irrigation and drainage systems.

Qualifications: Must have a valid BC drivers or learners licence in good standing in order to operate equipment. Prior experience or on a golf course or in grounds keeping would be considered an advantage.

Competencies:
 Ability to analyze and solve problems to improve team and operational performance
 Ability to plan and organize projects.
 Demonstrates the ability to communicate effectively, both orally and in writing
 Demonstrated accountability by planning ahead, managing time well, being on time, being cost conscious, thinking of better ways of doing things, demonstrates ability to follow instructions, maintains appropriate appearance, complies with team Member policies and procedures, and has a willingness to learn
 Demonstrates the ability to work as part of a team by being helpful, respectful, approachable and team oriented, building strong working relationships and a positive work environment, is responsible, honest, loyal, interacts with others tactfully, resolves conflicts appropriately, and adapts to change.
 Knowledge of machines and tools, including their designs, uses, and basic maintenance.
 A knowledge of safe work practices in relationship to operation of tools and maintenance work with the ability to ensure that you adhere to the safe work practices and policies
 Have the ability to safely operate machinery used on a golf course

Conditions of Employment: You would be required to work both indoors and outdoors, at times through adverse conditions. There may be times when you would be required to wear a mask and safety goggles and at times you would need to work in and around chemicals. You would be required to work a flexible schedule according to business needs, including weekends and holidays.

Application Process:
Consideration will be given to those submitting a cover letter and an updated resume clearly stating how they meet the qualifications. Deadline for receipt of applications is March 31, 2017 by 12 Noon. Applications may be submitted by fax, email, mail,:

St. Eugene Golf, Resort & Casino
7777 Mission Road
Cranbrook BC, V1C 7E5
Fax: (250) 420-2001
E-mail: careers@steugene.ca
Please include “Golf Course Maintenance” in the subject line

Other Information:
This competition may be used to create an eligibility list for permanent, term and acting positions.
We would like to thank all applicants who apply; however, only those candidates selected for further consideration will be contacted.

Resort Landscape Technician – Seasonal

Job: Resort Landscape Technician – Seasonal

Job Purpose:
This position will plan, organize, direct and control the operations and up-keep of landscaping exterior and interior plants, lawn care, tree service establishment and maintenance in and around the Resort property using creativity and imagination. The maintenance of Turf health on the golf course will include, mowing greens, tees and Fairways, pesticide application (or assist in pesticide application if you are not certified) as well as irrigation and maintenance and repairs of the drainage system. At the end of the golf season you would assist in winterizing the golf course in activities such as the setting up of fences around the greens for the fall season Elk Migration, irrigation winterization and plant winterization. You would be called upon to supervise other crew members in order to fulfil your duties as a landscape technician. From time to time you will be called upon to provide cover shifts in the maintenance of the Health Club and Pool, including cleaning duties

Qualifications:
A Horticultural Certificate would be an advantage or an acceptable combination of related experience, education and or training. A valid BC Driver¡¦s license in good standing is required. A Pesticide Applicator Certificate, a level 1 first aid certificate and or a Pool Maintenance Certificate would be considered an asset.

Competencies:
– Ability to analyze and solve problems to improve team and operational performance
– Ability to plan and organize projects.
– Ability to develop, cultivate and lead a team
– Demonstrates the ability to communicate effectively, both orally and in writing
– Demonstrated accountability by planning ahead, managing time well, being on time, being cost conscious, thinking of better ways of doing things, demonstrates ability to follow instructions, maintains appropriate appearance, complies with team Member policies and procedures, and has a willingness to learn
– Demonstrates the ability to work as part of a team by being helpful, respectful, approachable and team oriented, building strong working relationships and a positive work environment, is responsible, honest, loyal, interacts with others tactfully, resolves conflicts appropriately, and adapts to change.
– Knowledge of landscaping machines and tools, including their designs, uses, and basic maintenance.
– A knowledge of safe work practices in relationship to landscaping with the ability to ensure that you and any crew members within your scope of leadership adhere to the safe work practices and policies

Conditions of Employment:
You would be required to work both indoors and outdoors, at times through adverse conditions. Some lifting, mowing, shovelling and raking is required. There may be times when you would be required to wear a mask and at times you would need to work in and around chemically treated water. You would be required to work a flexible schedule according to business needs, including weekends and holidays.

Application Process:
Consideration will be given to those submitting a cover letter and an updated resume clearly stating how they meet the qualifications. Deadline for receipt of applications is March 31, 2017 by 12 Noon. Applications may be submitted by fax, email, mail, or in person to:

St. Eugene Golf, Resort & Casino
7777 Mission Road
Cranbrook BC, V1C 7E5
Fax: (250) 420-2001
E-mail: careers@steugene.ca
Please insert “Landscape Technician” in the subject line.

Other Information:
This competition may be used to create an eligibility list for permanent, term and acting positions.
We would like to thank all applicants who apply; however, only those candidates selected for further consideration will be contacted.