reserhotel

Arrival Date

Nights

Adults

Careers

St. Eugene Golf Resort & Casino is always on the lookout for knowledgeable and enthusiastic individuals who are seeking employment in hospitality. For all career inquiries, please email us at: careers@steugene.ca Click below to see what positions are currently available.

Casino

Cashier – Relief / On-Call

Job: Cashier (Casino) –Relief on Call

Job Purpose: The Cashier’s primary function is to assist patrons in a professional and friendly manner and to provide both external and internal customer service. You would be required to cash slot tickets, lottery tickets, BC gold points and table chips. You would also make change and exchange foreign currency and Traveler’s Cheques. Part of your duties would be to confirm and pay out jackpots and prepare Slot Attendant’s floats.

Qualifications:
Candidates must have Grade 12 or have an acceptable combination of related experience, education and or training. The successful candidate will have experience providing excellent customer service and recent experience handling and balancing cash or monetary transactions. Preference may be given to candidates who possess Casino experience. A Serving it Right Certificate would be an advantage.

Competencies:
• Ability to accurately handle and balance cash or monetary transactions
• Demonstrate the ability to communicate effectively with balanced listening and talking, speaking and writing clearly and accurately, keeping others informed
• Following training will ensure proper documentation and appropriate procedures are used for administrative transactions
• Able to demonstrate, after training, knowledge in Cash Cage practices, policies and procedures
• Can quickly locate and correct errors in the display or transcription of information
• Demonstrate a high level of guest-focus by striving for high guest satisfaction, going out of your way to be helpful and pleasant and making it as easy as possible on the guest rather than self, department or organization
• Demonstrated accountability by planning ahead, managing time well, being on time, being cost conscious, thinking of better ways of doing things, demonstrates ability to follow instructions, maintains appropriate appearance, complies with team Member policies and procedures, and has a willingness to learn
• Demonstrate the ability to work as part of a team by being helpful, respectful, approachable and team oriented, building strong working relationships and a positive work environment, is responsible, honest, loyal, interacts with other tactfully, resolves conflicts appropriately, and adapts to change

Conditions of Employment:
You would be required to work a flexible schedule according to business needs, including evenings, weekends and holidays. Must apply for, receive and maintain a Gaming License from Gaming Policy Enforcement Branch, British Columbia. Must be 19 years or older in order to work in the Casino.

Application Process:
Consideration will be given to those submitting a cover letter and an updated resume clearly stating how they meet the qualifications. Deadline for receipt of applications is November 13, 2017 by 12:00 Noon. Applications may be submitted by fax, email, or mail to:

St. Eugene Golf, Resort & Casino
7777 Mission Road
Cranbrook BC, V1C 7E5
Fax: (250) 420-2001
E-mail: careers@steugene.ca
Please include “Cashier” in the subject line of your email.

Other Information:
This competition may be used to create an eligibility list for permanent, term and acting positions.
We would like to thank all applicants who apply; however, only those candidates selected for further consideration will be contacted.

Security Officer – Relief

Job: Security Officer – Relief
Department: Casino/Resort Security

Job Purpose:
This position insures the protection and preservation of Casino guests and employee property and maintains a safe and secure environment for guests and employees. You will be responsible for identifying and dealing with breaches of Casino of the Rockies policies and procedures and criminal activities. You will listen for and respond to any transmissions from surveillance, alerting them to any problem guests or situations with accurate locations, alerting them to the status on the floor. Maintain current and thorough knowledge of the resorts emergency and life safety procedures and assist in any first aid requirements, handle crowd control, building evacuations, power outages etc. You would also provide excellent customer service by greeting customers, answering their questions and providing them with information on gaming issues and promotional events. Will also perform minor maintenance and repair as requested and securing and logging lost and found items.

Qualifications:
Candidates must have Grade 12 or an acceptable combination of related experience, education and/or training. The successful candidate will have experience providing excellent customer service. Preference may be given to candidates who possess experience in security; BST 1 & 2 would be an advantage. Level 1 first aid would be considered an advantage. An acceptable combination of education, related training and/or experience may be considered.

Competencies:

  • Conflict resolution skills
  • Demonstrates a significant degree of knowledge in security practices, policies and procedures
  • Demonstrates the ability to communicate effectively, both orally and in writing
  • Ability to communicate effectively over a radio
  • Have the ability to analyze problems systematically, organizing information and identifying key factors and key causes in order to generate solutions
  • Ability to conduct and accurately record thorough investigations
  • Knowledge of safety and first aid
  • Demonstrates a positive attitude and initiative
  • Demonstrates a high level of tolerance and self control

Conditions of Employment:
You will be required to obtain and maintain a gaming employee certificate of registration from the British Columbia Gaming Policy and Enforcement Branch, as well as a Level One First Aid certificate and a Serving it Right certificate. You will be required to work shift work which includes days, evenings and weekends. Successful candidates will be required to take and pass training such as Gaming Security Officer Training Program Certificate, as specified both internally and by BCLC for Security officer. Candidates must be 19 years or older in order to work in the Casino.

Application Process:
Consideration will be given to those submitting a cover letter and an updated resume clearly stating how they meet the qualifications. Deadline for receipt of applications is November 24, 2017 at 12:00 Noon. Applications may be submitted by email, or fax.

St. Eugene Golf, Resort & Casino
7777 Mission Road
Cranbrook BC, V1C 7E5
Fax: (250) 420-2001
E-mail: careers@steugene.ca
{Please quote Casino Security in subject line if emailing resume}

Other Information:
This competition may be used to create an eligibility list for permanent, term and acting positions.
We would like to thank all applicants who apply; however, only those candidates selected for further consideration will be contacted.

Resort

Marketing & Promotions Coordinator – Full Time

Job: Marketing & Promotions Coordinator – Full Time 

Job Purpose: The Marketing & Promotions Coordinator supports the Marketing & Digital Media Manager in the creation of the marketing plan and implementation of marketing communications and promotional activities, this would include managing the logistics of any promotions or events. The Coordinator develops and is accountable for the implementation of the Casino promotions plan in accordance with BCLC (British Columbia Lottery Corporation) policies and marketing guidelines. You would also support the development of marketing communications and promotional materials for internal and external audiences as well as manage any marketing materials inventory. Managing social media platforms communications on a daily basis would be a requirement of this position. You would also manage email databases and customer contact information, programs and promotions. The St. Eugene WordPress site, Facebook, Twitter, Google+, blogs and other social media sites would be maintained by you. You would work closely with other departments to ensure the seamless execution of any event or promotion.

Qualifications 

A Post-secondary education in Marketing, Communication, Public Relations, Journalism or Business or an acceptable combination of related experience, education and/or training. A minimum of 1-2 years’ experience in sales & marketing is preferred. Knowledge of Adobe Creative Cloud software would be considered an advantage.

Competencies 

  • Have the ability to analyze problems systematically, organizing information and identifying key factors and key causes in order to generate solutions.
  • Demonstrate the ability to communicate effectively with balanced listening and talking, speaking and writing clearly and accurately, keeping others informed.
  • Demonstrate a high level of Guest Focus by striving for high guest satisfaction, going out of way to be helpful and pleasant and making it as easy as possible on the guest rather than self, department, or organization.
  • Demonstrated accountability by planning ahead, managing time well, being on time, being cost conscious, thinking of better ways of doing things, demonstrates ability to follow instructions, maintains appropriate appearance, complies with team Member policies and procedures, and has a willingness to learn.
  • Demonstrates a positive attitude, initiative and adaptability/flexibility.
  • Ability to develop and maintain collaborative working relationships with others both external and internal.
  • Conflict resolution skills with the ability to deal with customers issues in a professional, courteous and understanding manner even in difficult situations.
  • A demonstrated proficiency with Social media platforms and an understanding of their uses as a marketing tool.
  • Ability to accurately handle and balance cash or monetary transactions.
  • Knowledge of Microsoft Office computer applications
  • Organizational and office skills
  • Sales and marketing skills

Conditions of Employment 

Must have a flexible schedule and be able to work late night shifts, weekend, as well as federal and civic holidays. Must be physically able to lift light objects (tools and equipment are available for heavier loads)

Application Process: 

Consideration will be given to those submitting a cover letter and an updated resume clearly stating how they meet the qualifications. Deadline for receipt of applications is Nov 28, 2017 at 12:00PM. Applications may be submitted by email, mail, fax.

St. Eugene Golf, Resort & Casino

7777 Mission Road

Cranbrook BC, V1C 7E5

Fax: (250) 420-2001

E-mail: careers@steugene.ca

Please quote Marketing and Promotions Co-ordinator in the Subject line of your email

Other Information: 

This competition may be used to create an eligibility list for permanent, term and acting positions.

We would like to thank all applicants who apply; however, only those candidates selected for further consideration will be contacted