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Careers

St. Eugene Golf Resort & Casino is always on the lookout for knowledgeable and enthusiastic individuals who are seeking employment in hospitality. For all career inquiries, please email us at: careers@steugene.ca Click below to see what positions are currently available.

Casino

Security Officer Casino/Hotel – Relief

Job: Security Officer – Relief
Department: Casino/Resort Security

Job Purpose: 
This position insures the protection and preservation of Casino guests and employee property and maintains a safe and secure environment for guests and employees. You will be responsible for identifying and dealing with breaches of Casino of the Rockies policies and procedures and criminal activities. You will listen for and respond to any transmissions from surveillance, alerting them to any problem guests or situations with accurate locations, alerting them to the status on the floor. Maintain current and thorough knowledge of the resorts emergency and life safety procedures and assist in any first aid requirements, handle crowd control, building evacuations, power outages etc. You would also provide excellent customer service by greeting customers, answering their questions and providing them with information on gaming issues and promotional events. Will also perform minor maintenance and repair as requested and securing and logging lost and found items

Qualifications:
Candidates must have Grade 12 or an acceptable combination of related experience, education and/or training. The successful candidate will have experience providing excellent customer service. Preference may be given to candidates who possess experience in security; BST 1 & 2 would be an advantage. Level 1 first aid would be considered an advantage. An acceptable combination of education, related training and/or experience may be considered.

Competencies:
• Conflict resolution skills
• Demonstrates a significant degree of knowledge in security practices, policies and procedures • Demonstrates the ability to communicate effectively, both orally and in writing.
• Ability to communicate effectively over a radio
• Have the ability to analyze problems systematically, organizing information and identifying key factors and key causes in order to generate solutions.
• Ability to conduct and accurately record thorough investigations.
• Knowledge of safety and first aid
• Demonstrates a positive attitude and initiative.
• Demonstrates a high level of tolerance and self controls

Conditions of Employment:
You will be required to obtain and maintain a gaming employee certificate of registration from the British Columbia Gaming Policy and Enforcement Branch, as well as a Level One First Aid certificate and a Serving it Right certificate. You will be required to work shift work which includes days, evenings and weekends. Successful candidates will be required to take and pass training such as Gaming Security Officer Training Program Certificate, as specified both internally and by BCLC for Security officer. Candidates must be 19 years or older in order to work in the Casino.
Application Process:
Consideration will be given to those submitting a cover letter and an updated resume clearly stating how they meet the qualifications. Deadline for receipt of applications is March 3, 2017 at 12:00 Noon. Applications may be submitted by email, or fax.

St. Eugene Golf, Resort & Casino
7731 Mission Road
Cranbrook BC, V1C 7E5
Fax: (250) 420-2001
E-mail: careers@steugene.ca
(Please quote Casino Security in subject line if emailing resume)

Other Information:
This competition may be used to create an eligibility list for permanent, term and acting positions.
We would like to thank all applicants who apply; however, only those candidates selected for further consideration will be contacted.

Resort

Room Attendant / Casino Cleaner

Job: Room Attendant/Casino Cleaner – Full Time (Sunday, Tuesday, Friday & Saturday)

Job Purpose:
Under the direction of the housekeeping Manager or Housekeeping Supervisor, this position performs to the highest standards, a variety of heavy and light duties associated with the care and cleaning of the Hotel Rooms and Casino. You would ensure that damage to rooms and equipment are reported as soon as possible through the right channels. This position requires a strong commitment to guest satisfaction with respect to cleanliness and an understanding that special services, such as the delivery of cribs, rollaway beds etc, may be required based on guests needs. You would also be required to co-ordinate effectively with Maintenance, Front Desk and other departments as necessary

Qualifications:
WHMIS training would be considered an asset. Experience would be an advantage; however, we would be willing to train incumbents who demonstrate a high level of commitment to Customer Satisfaction.

Competencies:
• Demonstrate the ability to communicate effectively with balanced listening and talking, speaking and writing clearly and accurately, keeping others informed
• Demonstrate the ability to work as part of a team by being helpful, respectful, approachable and team oriented, building strong working relationships and a positive work environment
• Demonstrate the ability to be responsible, honest, and loyal, interact with others tactfully, resolve conflicts appropriately, and adapt to change and fluctuations.
• Demonstrate accountability by planning ahead, managing time well, being on time, being cost conscious and
taking initiative
• Demonstrate ability to follow direction, maintain appropriate appearance, comply with department and corporate policies and procedures, and a willingness to learn
• Demonstrate a high level of Guest Focus by striving for high guest satisfaction, going out of way to be helpful and pleasant and making it as easy as possible on the guest rather than self, department, or organization
• Have the mathematical skills necessary to accurately measure cleaning fluids and chemicals
• Need to know how to use cleaning solutions safely so they do not harm themselves or others
• Have the ability to determine the tools and equipment need to do a job and be able to effectively operate and control the equipment.
• Be able to follow direction and procedures and/or ask for clarification in order to achieve set cleaning standards

Conditions of Employment:
Must be able to bend, crouch, and kneel and stand and walk for extended periods of time. You must be flexible in hours and be available to work weekends and holidays. Must apply for, receive, and maintain a Gaming License from Gaming Policy Enforcement Branch, British Columbia. Must be 19 years or older in order to work in the Casino.

Application Process:
Consideration will be given to those submitting a cover letter and an updated resume clearly stating how they meet the qualifications. Deadline for receipt of applications is February 28, 2017 by 12 Noon. Applications may be submitted by fax, email, or mail to:

St. Eugene Golf, Resort & Casino
7777 Mission Road
Cranbrook BC, V1C 7E5
Fax: (250) 420-2001
E-mail: careers@steugene.ca
Please quote “Room Attendant” in the subject line of the email.

Other Information:
This competition may be used to create an eligibility list for permanent, term and acting positions.
We would like to thank all applicants that apply; however only those selected for further consideration will be contacted.

Accountant

Job: Accountant

Job Purpose:
As an integral member of the Finance Team, the Accountant will assist with the full accounting cycle, ensuring application of sound accounting principles and practices; this includes processing and monitoring payments and expenditures. Providing these services in an effective and efficient manner will ensure that vendors and suppliers are paid within established time limits. You will assist the controller in investment management, financial statement compilation, preparation of audit papers, budgeting and a variety of financial reporting. You will work closely with each department ensuring that financial controls, policies, procedures and systems are followed and that you operate in compliance with financial policies and best practices.

Qualifications:
Post-secondary education with a minimum of 2 years of relevant work experience. Significant progress toward obtainment of professional designation (CGA, CMA) will be considered an asset. Completion of a business administration college diploma with a major in accounting courses or the equivalent is desirable.

Competencies:
• Strong Canadian GAAP knowledge and financial statement disclosure with the ability to respond to various queries and requests from external and internal auditors
• Advanced working knowledge of Excel and strong MS Office and math skills
• Comfort level and expertise with financial reporting and analysis
• Knowledge and experience with processing transactions for the full accounting cycle including accounting principles and practices such as budgeting, audit working paper prep, and payroll management
• Ability to analyze problems systematically, organizing information and identifying key factors and key causes in order to generate solutions
• Ability to communicate complex information to a variety of audiences through the use of excellent written and verbal communication skills.
• Demonstrate a high level of Guest Focus by striving for high guest satisfaction as shown by going out of the way whenever possible to be helpful and pleasant in order to make a guest’s stay comfortable and a positive experience
• Skill to be proactive to plan ahead, manage time well, multi-task, and deal with frequent interruptions
• Personal qualities include being punctual, cost conscious, creative to find better ways of doing things, able to follow instructions, maintain professional appearance, comply with team Member policies and procedures, and to have a willingness to learn while bringing a sense of humour to the job and a focus on completing tasks accurately
• Demonstrate the ability to work as part of a team by being helpful, respectful, approachable and team oriented
• Ability to build strong working relationships and a positive work environment by being responsible, honest, loyal, and interacting with others tactfully to resolve conflicts appropriately and to adapt to change.

Conditions of Employment:
The incumbent will spend a significant portion of each day performing financial data entry into the accounting computer system which requires attention detail and high levels of accuracy. You must be able to obtain and maintain a gaming license with the Gaming Policy and Enforcement Branch for British Columbia. Occasional evening and weekend work will be required from time to time.

Application Process:
St. Eugene offers a competitive compensation and benefits package. Preference will be given to qualified Aboriginal persons who self identify. Consideration will be given to those submitting a cover letter and an updated resume clearly stating how they meet the qualifications. Deadline for receipt of applications is February 28, 2017 at 12:00 pm. Applications may be submitted by fax, email, or mail:

St. Eugene Golf, Resort & Casino
7777 Mission Road
Cranbrook BC, V1C 7E5

Fax: (250) 420-2001
E-mail: careers@steugene.ca
Please insert “ACCOUNTANT” in the subject line of the email

Other Information:
This competition may be used to create an eligibility list for permanent, term and acting positions.
We would like to thank all applicants who apply; however, only those candidates selected for further consideration will be contacted.

Restaurant And Other F&B

Food & Beverage Supervisor – Part Time

Job: Food and Beverage Supervisor – Part Time
Department: Food and Beverage

Job Purpose:
This position is a working supervisory position where you would predominately supervise and ensure Servers professionally service banquet events as well as supervise in the outlets, ensuring a high level of guest satisfaction. You would trouble shoot and ensure guest satisfaction if a guest concern arises, communicating any problems that may occur and making sure any issues have the appropriate follow up. The position would require assistance in managerial functions such as beverage inventory counts, scheduling and payroll and the ability to offer solutions to make operations in the banquets and other outlets run smoothly. You may be called on to be the “go to person” if problems or issues occur at night when there may not be other managers available, this would require a high level of problem solving and knowledge of the hotel and other departments. You would coordinate closely with the Sales department and kitchen to ensure special functions needs are met.

Qualifications: 
Candidates must have Grade 12 with a minimum of 2 years supervisory experience or an acceptable combination of related experience, education and/or training. A related Post Secondary diploma or certificate would be an advantage. Must have a Serving it right and food safe certificate or the ability to obtain them. Previous hotel and banquet experience would be an asset. Must be 19 years or older.

Competencies:
• Ability to develop, cultivate and lead a team
• Demonstrates the ability to communicate effectively with balanced listening and talking, speaking and writing clearly and accurately, keeping others informed
• Demonstrates the ability to work as part of a team by being helpful, respectful, approachable and team oriented, building strong working relationships and a positive work environment, is responsible, honest, loyal, interacts with others tactfully, resolves conflicts appropriately, and adapts to change.
• Demonstrated accountability by planning ahead, managing time well, being on time, being cost conscious, thinking of better ways of doing things, demonstrates ability to follow instructions, maintains appropriate appearance, complies with team Member policies and procedures, and has a willingness to learn
• Demonstrates a high level of Guest Focus by striving for high guest satisfaction, going out of way to be helpful and pleasant and making it as easy as possible on the guest rather than self, department, or organization
• Knowledge of functions and promotions of the St. Eugene Golf, Resort & Casino and knowledge of the surrounding area
• Knowledge of Microsoft Office computer applications
• Higher knowledge of food and beverage and wine
• Knowledge of the accounting aspects of food and beverage with the appropriate mathematical skills

Conditions of Employment:
Must be able to endure frequent bending, lifting, stooping, standing and walking. Some heavy lifting and carrying of objects is required. Employees should be prepared to work in an indoor and outdoor climate with varying degrees of temperature. Must be flexible to work both evenings and morning shifts, holidays and weekends. Must be able to deal with challenging guests while following BC Liquor laws.

Application Process:

St. Eugene offers a competitive compensation and benefits package. Consideration will be given to those submitting a cover letter and an updated resume clearly stating how they meet the qualifications. Deadline for receipt of applications is March 3, 2017 by 12:00 Noon. Applications may be submitted by fax, email, or mail to:

St. Eugene Golf Resort Casino
7777 Mission Road
Cranbrook BC, V1C 7E5
Fax: (250) 420-2001
E-mail: careers@steugene.ca
Please state “F&B Supervisor” in subject line of email.

Other Information:
This competition may be used to create an eligibility list for permanent, term and acting positions.
We would like to thank all applicants who apply; however, only those candidates selected for further consideration will be contacted .