reserhotel

Arrival Date

Nights

Adults

Careers

St. Eugene Golf Resort & Casino is always on the lookout for knowledgeable and enthusiastic individuals who are seeking employment in hospitality. For all career inquiries, please email us at: careers@steugene.ca Click below to see what positions are currently available.

Casino

Security Officer – Relief

Job: Security Officer – Relief
Department: Casino/Resort Security

Job Purpose:
This position insures the protection and preservation of Casino guests and employee property and maintains a safe and secure environment for guests and employees. You will be responsible for identifying and dealing with breaches of Casino of the Rockies policies and procedures and criminal activities. You will listen for and respond to any transmissions from surveillance, alerting them to any problem guests or situations with accurate locations, alerting them to the status on the floor. Maintain current and thorough knowledge of the resorts emergency and life safety procedures and assist in any first aid requirements, handle crowd control, building evacuations, power outages etc. You would also provide excellent customer service by greeting customers, answering their questions and providing them with information on gaming issues and promotional events. Will also perform minor maintenance and repair as requested and securing and logging lost and found items.

Qualifications:
Candidates must have Grade 12 or an acceptable combination of related experience, education and/or training. The successful candidate will have experience providing excellent customer service. Preference may be given to candidates who possess experience in security; BST 1 & 2 would be an advantage. Level 1 first aid would be considered an advantage. An acceptable combination of education, related training and/or experience may be considered.

Competencies:
• Conflict resolution skills
• Demonstrates a significant degree of knowledge in security practices, policies and procedures
• Demonstrates the ability to communicate effectively, both orally and in writing.
• Ability to communicate effectively over a radio
• Have the ability to analyze problems systematically, organizing information and identifying key factors and key causes in order to generate solutions.
• Ability to conduct and accurately record thorough investigations.
• Knowledge of safety and first aid
• Demonstrates a positive attitude and initiative.
• Demonstrates a high level of tolerance and self controls

Conditions of Employment:
You will be required to obtain and maintain a gaming employee certificate of registration from the British Columbia Gaming Policy and Enforcement Branch, as well as a Level One First Aid certificate and a Serving it Right certificate. You will be required to work shift work which includes days, evenings and weekends. Successful candidates will be required to take and pass training such as Gaming Security Officer Training Program Certificate, as specified both internally and by BCLC for Security officer. Candidates must be 19 years or older in order to work in the Casino.

Application Process:
Consideration will be given to those submitting a cover letter and an updated resume clearly stating how they meet the qualifications. Deadline for receipt of applications is December 7, 2016 at 12:00 Noon. Applications may be submitted by email, or fax.

St. Eugene Golf, Resort & Casino
7731 Mission Road
Cranbrook BC, V1C 7E5

Fax: (250) 489-2009
E-mail: careers@steugene.ca
{Please quote Casino Security in subject line if emailing resume}

Other Information:
This competition may be used to create an eligibility list for permanent, term and acting positions.

We would like to thank all applicants who apply; however, only those candidates selected for further consideration will be contacted.

Resort

Houseperson – Relief

Job: House Person Relief

Job Purpose:
Under the direction of the Housekeeping Manager or Housekeeping Supervisor and in accordance with schedule requirement, this position performs a variety of heavy and light duties associated with the care and cleaning of the Resort complex. Duties will include:
Driving a shuttle bus (small van) and performance of some bellman tasks; Cleaning of guest and staff washrooms; Cleaning of halls and all public areas including walls, windows, elevators; Shampooing and vacuuming carpeted areas; Sweeping and mopping uncarpeted areas; Cleaning and upkeep of staff areas; Receiving and distribution of all housekeeping supplies ordered; Sending and receiving laundry; Sending and receiving of dry cleaning (staff and guests); Washing of laundry (Napkins, rags, shower curtains); Pool area – checking to make sure it stays clean and towels are picked up in the evening; Handling of Lost and Found items – return and properly tag all lost and found articles in the Housekeeping Office; Assisting the front desk by taking guest requested items up to the guest rooms (such as towels, batteries for remotes etc);

Qualifications:
Must have (or the ability to obtain) a valid class 4 British Columbia Driving licence in good standing in order to drive the shuttle van. WHMIS training would be considered an asset. Experience would be an advantage; however we would be willing to train

Competencies:
• Demonstrate the ability to communicate effectively with balanced listening and talking, speaking and writing clearly and accurately, keeping others informed
• Demonstrate the ability to work as part of a team by being helpful, respectful, approachable and team oriented, building strong working relationships and a positive work environment,
• Demonstrate the ability to be responsible, honest, and loyal, interact with others tactfully, resolve conflicts appropriately, and adapt to change and fluctuations.
• Demonstrate accountability by planning ahead, managing time well, being on time, being cost conscious and taking initiative
• Demonstrate ability to follow direction, maintain appropriate appearance, comply with department and corporate policies and procedures, and a willingness to learn
• Demonstrate a high level of Guest Focus by striving for high guest satisfaction, going out of way to be helpful and pleasant and making it as easy as possible on the guest rather than self, department, or organization
• Have the mathematical skills necessary to accurately measure cleaning fluids and chemicals
• Need to know how to use cleaning solutions safely so they do not harm themselves or others
• Have the ability to determine the tools and equipment need to do a job and be able to effectively operate and control the equipment.
• Be able to follow direction and procedures and/or ask for clarification in order to achieve set cleaning standards
• Be able to drive a small van in a safe and careful manner

Conditions of Employment:
Must be able to bend, crouch, and kneel and stand and walk for extended periods of time

Application Process:
Consideration will be given to those submitting a cover letter and an updated resume clearly stating how they meet the qualifications. Deadline for receipt of applications is December 13, 2016 by 12 Noon. Applications may be submitted by fax, or email.

St. Eugene Golf, Resort & Casino
7777 Mission Road
Cranbrook BC, V1C 7E5

Fax: (250) 489-2009
E-mail: careers@steugene.ca
Please quote “House Person” in the subject line of the email

Other Information:
This competition may be used to create an eligibility list for permanent, term and acting positions.
We would like to thank all applicants who apply; however, only those candidates selected for further consideration will be contacted.

Restaurant And Other F&B

Head Chef

Job: Head Chef

Job Purpose:
This position requires a hands-on managing Chef who would lead the Culinary team by Training and Teaching Others
Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
Thinking Creatively
Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions. Menu design and creation
Making Decisions and Solving Problems
Analyzing information and evaluating results to choose the best solution and solve problems.
Coaching and Developing Others
Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
Communicating with Supervisors, Peers, or Subordinates
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Organizing, Planning, and Prioritizing Work
Developing specific goals and plans to prioritize, organize, and accomplish your work.
Guiding, Directing, and Motivating Subordinates
Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
Developing and Building Teams
Encouraging and building mutual trust, respect, and cooperation among team members.
Monitoring and Controlling Resources
Monitoring and controlling resources such as inventory, food and labour cost control.

Qualifications:
– Red Seal
– Requires a minimum of 4 years of supervisory experience.
– Requires a minimum of 2-4 years of experience in a Resort, Restaurant or Hotel.

Competencies:
• Ability to develop, cultivate and lead a team
• Ability to schedule staff according to service requirements
• Demonstrates the ability to communicate effectively with balanced listening and talking, speaking and writing clearly and accurately, keeping others informed
• Demonstrates the ability to work as part of a team by being helpful, respectful, approachable and team oriented, building strong working relationships and a positive work environment, is responsible, honest, loyal, interacts with others tactfully, resolves conflicts appropriately, and adapts to change.
• Demonstrated accountability by planning ahead, managing time well, being on time, being cost conscious, thinking of better ways of doing things, demonstrates ability to follow instructions, maintains appropriate appearance, complies with team Member policies and procedures, and has a willingness to learn
• Demonstrates a high level of Guest Focus by striving for high guest satisfaction, going out of way to be helpful and pleasant and making it as easy as possible on the guest rather than self, department, or organization
• Knowledge of functions and promotions of the St. Eugene Golf, Resort & Casino and knowledge of the surrounding area
• Higher knowledge of food and beverage
• Ability to accurately and efficiently cook meats, fish, vegetables, soups and other hot food products as well as prepare and portion food products prior to cooking
• The ability to display creativity in food preparation and presentation

Conditions of Employment:
You must be able to endure frequent bending, lifting, stooping, standing and walking. Some heavy lifting and carrying of objects is required. Must have the ability to apply for and maintain a GPEB licence. Employees should be prepared to work in an indoor and outdoor climate with varying degrees of temperature. You must be flexible to work both evenings and morning shifts, holidays and weekends.

Application Process:
St. Eugene offers a competitive compensation and benefits package. Consideration will be given to those submitting a cover letter and an updated resume clearly stating how they meet the qualifications. Deadline for receipt of applications is December 13, 2016 by 12 PM. Applications may be submitted by in person to Human Resources fax, or email

St. Eugene Golf, Resort & Casino
7777 Mission Road
Cranbrook BC, V1C 7E5Fax: (250) 489-2009

E-mail: careers@steugene.ca
Please quote Executive Chef in the body of the email.

Other Information:
This competition may be used to create an eligibility list for permanent, term and acting positions.
We would like to thank all applicants who apply; however, only those candidates selected for further consideration will be contacted.