Careers

St. Eugene Golf Resort & Casino is always on the lookout for knowledgeable and enthusiastic individuals who are seeking employment in hospitality. For all career inquiries, please email us at: careers@steugene.ca Click below to see what positions are currently available.

Resort

Room Attendant – Part Time – Seasonal

Job: Room Attendant Part Time Seasonal July to October 2016

Job Purpose:
Under the direction of the housekeeping Manager or Housekeeping Supervisor, this position performs to the highest standards, a variety of heavy and light duties associated with the care and cleaning of the Hotel Rooms. You would ensure that damage to rooms and equipment are reported as soon as possible through the right channels. This position requires a strong commitment to guest satisfaction with respect to cleanliness and an understanding that special services, such as the delivery of cribs, rollaway beds etc, may be required based on a guests needs. You would also be required to co-ordinate effectively with Maintenance, Front Desk and other departments as necessary

Qualifications:
WHMIS training would be considered an asset. Experience would be an advantage; however we would be willing to train incumbents who demonstrate a high level of commitment to Customer Satisfaction.

Competencies:
• Demonstrate the ability to communicate effectively with balanced listening and talking, speaking and writing clearly and accurately, keeping others informed
• Demonstrate the ability to work as part of a team by being helpful, respectful, approachable and team oriented, building strong working relationships and a positive work environment,
• Demonstrate the ability to be responsible, honest, and loyal, interact with others tactfully, resolve conflicts appropriately, and adapt to change and fluctuations.
• Demonstrate accountability by planning ahead, managing time well, being on time, being cost conscious and taking initiative
• Demonstrate ability to follow direction, maintain appropriate appearance, comply with department and corporate policies and procedures, and a willingness to learn
• Demonstrate a high level of Guest Focus by striving for high guest satisfaction, going out of way to be helpful and pleasant and making it as easy as possible on the guest rather than self, department, or organization
• Have the mathematical skills necessary to accurately measure cleaning fluids and chemicals
• Need to know how to use cleaning solutions safely so they do not harm themselves or others
• Have the ability to determine the tools and equipment need to do a job and be able to effectively operate and control the equipment.
• Be able to follow direction and procedures and/or ask for clarification in order to achieve set cleaning standards

Conditions of Employment:
Must be able to bend, crouch, and kneel and stand and walk for extended periods of time. You must be flexible in hours and be available to work weekends and holidays.

Application Process:
Consideration will be given to those submitting a cover letter and an updated resume clearly stating how they meet the qualifications. Deadline for receipt of applications is July 15, 2016 by 12 Noon. Applications may be submitted by fax, email, or mail to:

St. Eugene Golf, Resort & Casino
7777 Mission Road
Cranbrook BC, V1C 7E5

Fax: (250) 489-2009
E-mail: careers@steugene.ca
Please quote “Room Attendant” in the subject line of the email

Other Information:
This competition may be used to create an eligibility list for permanent, term and acting positions.
We would like to thank all applicants who apply; however, only those candidates selected for further consideration will be contacted.

Restaurant And Other F&B

Casino Deli Server – Part Time

Job: Part Time/On-Call Casino Deli Server

Job Purpose:
This position is responsible for serving Resort guests in a friendly and courteous manner in Casino Deli. Servers issue menus and take orders from guests, inform kitchen staff of orders via Silverware Point of Sale System (POS), ensures liquid refreshment levels are maintained as required while adhering to “Serving It Right” policies, clean and reset tables, respond to guest requests as required and keeps guests satisfied throughout service and issues bill for services rendered and obtain appropriate documentation or cash necessary to ensure payment. You would have or obtain the ability to recommend food and wine parings. It would be required that you inform a supervisor of complaints and resolve situations speedily and in the best interests of the Resorts reputation. You would also receive, liquor and supply orders and put them where they belong, in an orderly fashion; keep supplies stocked and clean; engage in light cleaning duties in the restaurant area such as filling and wiping coffee pots, sugar, napkins and holders, straws, etc.

Qualifications:
The successful candidate will have experience providing excellent customer service and recent experience handling and balancing cash or monetary transactions. Preference may be given to candidates who possess serving experience.

Competencies:
• Demonstrate a high level of Guest Focus by striving for high guest satisfaction, going out of the way to be helpful and pleasant and making it as easy as possible on the guest rather than self, department, or organization
• Demonstrated accountability by planning ahead, managing time well, being on time, being cost conscious, think of better ways of doing things, demonstrates ability to follow instructions, maintains appropriate appearance, complies with team Member policies and procedures and has a willingness to learn
• Demonstrates the ability to work as part of a team by being helpful, respectful, approachable and team oriented, building strong working relationships and a positive work environment, is responsible, honest, loyal, interact with others tactfully, resolves conflicts appropriately, and adapts to change.
• Has the ability to analyze multiple service requests from guests and organize them in a sequence that makes the most in terms of timely service
• Have the ability to operate a computerized POS system
• Have basic mathematical skills with the ability to issue change without the aid of a calculator
• Have knowledge of food and beverage, including the ability to mix alcoholic drinks according to standard Resort recipes and a knowledge of wine

Conditions of Employment:
Must have a flexible schedule and be able to work early morning’s day and evenings shifts, weekends, as well as federal and civic holidays. Must be 19 years of age or older. Will require or need to obtain a Serving it Right. Must be able to walk and stand for extended periods of time.

Application Process:
Consideration will be given to those submitting a cover letter and an updated resume clearly stating how they meet the qualifications. Deadline for receipt of applications is July 18, 2016 by 12 Noon.  Applications may be submitted by email, mail, or fax:

St. Eugene Golf, Resort & Casino
7777 Mission Road
Cranbrook BC, V1C 7E5

Fax: (250) 489-2009
E-mail: careers@steugene.ca
Please quote “Hotel Server” in the subject line of the email

Other Information:
This competition may be used to create an eligibility list for permanent, term and acting positions.We would like to thank all applicants who apply; however, only those candidates selected for further consideration will be contacted

Stewards – Seasonal – Full and Part Time

Job: Seasonal Steward –  Full Time  & Part Time positions available     

Job Purpose:

The role of the Steward is to provide fast and effective cleaning of all kitchen utensils, dishware glassware and pots, and to ensure the kitchen area remains clean and tidy. Once the dishes, pots and pans have been cleaned, the Steward must make sure they have been properly stored and organized so that other kitchen workers will have immediate access to them.  When working the closing shift the Steward is responsible for taking out the garbage and making sure it is secure inside of the Dumpsters. You would also be required to sweep floors, mop and make sure the dish-washing area is clean neat and organized. You would make sure no food scraps are left on the cabinets, sinks, tables or dish-washing equipment. All food areas would be wiped down and sanitized.
Stewards have to make sure they observe all of the food-safety requirements established by this organization. At times, Stewards are called on to assist the cook with certain procedures and techniques regarding food preparation and service. You would provide service and attention to the back storage areas, as well as the coolers and freezers.

Qualifications:

Must have a Food Safe Certificate, WHIMIS certificate is considered an asset. Previous experience would be an advantage.

Competencies:

•    Demonstrates the ability to communicate effectively, both orally and in writing
•    Demonstrates a high level of Guest Focus by striving for high guest satisfaction, going out of the way to be helpful and pleasant and making it as easy as possible on the guest rather than self, department or organization
•    Demonstrated accountability by planning ahead, managing time well, being on time, being cost conscious, thinking of better ways of doing things, demonstrates ability to follow instructions, maintains appropriate appearance, complies with team Member policies and procedures, and has a willingness to learn
•    Demonstrates the ability to work as part of a team by being helpful, respectful, approachable and is team oriented, building strong working relationships and a positive work environment, is responsible, honest, loyal, interacts with others tactfully, resolves conflicts appropriately, and adapts to change
•    Demonstrated knowledge of food safe and sanitation procedures
•    Ability to adhere to a cleaning schedule
•    Knowledge of safe chemical handling such as oven cleaner and general cleaning solutions, that help sanitize a kitchen area

Conditions of Employment:

A Steward should be able to bend, kneel or stoop, so they can pick up items such as loads of dishes and other kitchen tools, machinery and food preparation equipment. A Steward must have the ability to lift up to 50 pounds during the course of the day; equipment is available for heavier loads. Stewards must be able to tolerate the heat when dish-washing machines are running Must be able to work a flexible schedule according to business needs, including evenings, weekends and holidays

Application Process:

Consideration will be given to those submitting a cover letter and an updated resume clearly stating how they meet the qualifications.  Deadline for receipt of application is July 29, 2016 by 12 Noon. Applications may be submitted by fax, email, or mail to:

St. Eugene Golf, Resort & Casino
7777 Mission Road
Cranbrook BC, V1C 7E5

Fax:  (250) 489-2009
E-mail:  careers@steugene.ca
(Please quote Steward F/T Seasonal or Steward P/T in the subject line)

Other Information:

This competition may be used to create an eligibility list for permanent, term and acting positions.

We would like to thank all applicants who apply; however, only those candidates selected for further consideration will be contacted.

Second Cook – Seasonal

Job: Second Cook – Seasonal Full Time & Part Time Positions available

Job Purpose: This position would require you to work on the line producing food that complies consistently with our standard portion sizes, cooking methods, quality standards and kitchen rules, policies and procedures; either in the club house kitchen or the main kitchen. You would be required to assist in food prep in off peak periods. You would ensure that all safe food handling and safety policies and procedures are followed at all times. This position would require that you have a firm grasp of cooking Fine Dinning and Lounge style food and be able to assist the First Cook on the hot side or produce food unaided on the cold side. You must be able to communicate clearly with managers, kitchen staff and servers in a non confrontational manner. An understanding of food rotation and the stocking and maintaining sufficient levels of food products at line stations to assure a smooth service period would be needed.

Qualifications:

A minimum of 2 years cooking experience or an acceptable combination of related experience, education and/or training. Working towards Journey man papers or be a Red Seal would be an advantage. Must have or the ability to get a food safe certificate, Serving it Right Certificate would be an advantage.

Competencies:

• Demonstrates the ability to communicate effectively with balanced listening and talking, speaking and writing clearly and accurately, keeping others informed
• Demonstrates the ability to work as part of a team by being helpful, respectful, approachable and team oriented, building strong working relationships and a positive work environment, is responsible, honest, loyal, interacts with others tactfully, resolves conflicts appropriately, and adapts to change.
• Demonstrated accountability by planning ahead, managing time well, being on time, being cost conscious, thinking of better ways of doing things, demonstrates ability to follow instructions, maintains appropriate appearance, complies with team Member policies and procedures, and has a willingness to learn
• Demonstrates a high level of Guest Focus by striving for high guest satisfaction, going out of way to be helpful and pleasant and making it as easy as possible on the guest rather than self, department, or organization
• Knowledge of functions and promotions of the St. Eugene Golf, Resort & Casino and knowledge of the surrounding area
• Ability to accurately and efficiently cook meats, fish, vegetables, soups and other hot food products as well as prepare and portion food products prior to cooking
• The ability to display creativity in food preparation and presentation
• The ability to determine which kitchen equipment or tools should be used for which jobs, with the ability to operate the equipment or tools in a safe manner

Conditions of Employment:

Must be able to endure frequent bending, lifting, stooping, standing and walking. Some heavy lifting and carrying of objects is required. Employees should be prepared to work in an indoor and outdoor climate with varying degrees of temperature. Must be flexible to work both evenings and morning shifts, holidays and weekends.
Application Process:

Consideration will be given to those submitting a cover letter and an updated resume clearly stating how they meet the qualifications. Deadline for receipt of applications is July 29, 2016 by 12 Noon. Applications may be submitted by fax, email or mail.

St. Eugene Golf, Resort & Casino
7731 Mission Road
Cranbrook BC, V1C 7E5
Fax: (250) 489-2009
E-mail: careers@steugene.ca
(Please quote “Second Cook Seasonal” in the subject line if emailing.)

Other Information:

This competition may be used to create an eligibility list for permanent, term and acting positions.

We would like to thank all applicants who apply; however, only those candidates selected for further consideration will be contacted.

First Cook – Seasonal

Job: First Cook, Seasonal – Full Time & Part Time positions available

Job Purpose:

This position requires a higher knowledge of food preparation. You would assume 100% responsibility for the quality of products served by yourself and junior team members on the line. You would ensure that yourself and junior team members know and comply consistently with the Kitchen’s Tasks designated by the other managers or supervisors and are completed as per the kitchen standards and procedures. You would be required to inspect food preparation and serving areas to ensure observance of safe, sanitary food-handling practices as well as the storing and rotating of products. Should any conflicts arise with Servers or the food served you would need to resolve the issue in a tactful and non confrontational manner; guest service would be of the utmost concern. You would also assist in food prep assignments during off-peak periods. At the end of the evening you would assist and make sure that the kitchen is closed properly, following the kitchen checklist for kitchen stations. Attendance at scheduled employee meetings would give you the opportunity to bring suggestions for improvements. An on going collaboration with other departments such as sales and catering would be required in order to ensure all guest needs are met.

Qualifications:

A minimum of 2 years cooking experience in a Hotel or Resort style Kitchen or an acceptable combination of related experience, education and/or training. Working towards Journey man papers or be a Red Seal would be an advantage. Must have or the ability to get a food safe certificate, Serving it Right Certificate would be an advantage.

Competencies:

• Ability to develop, cultivate and lead a team
• Demonstrate the ability to communicate effectively with balanced listening and talking, speaking and writing clearly and accurately, keeping others informed
• Demonstrate the ability to work as part of a team by being helpful, respectful, approachable and team oriented, building strong working relationships and a positive work environment,
• Demonstrate the ability to be responsible, honest, and loyal, interact with others tactfully, resolve conflicts appropriately, and adapt to change and fluctuations.
• Demonstrate accountability by planning ahead, managing time well, being on time, being cost conscious and taking initiative
• Demonstrate ability to follow direction, maintain appropriate appearance, comply with department and corporate policies and procedures, and a willingness to learn
• Demonstrate a high level of Guest Focus by striving for high guest satisfaction, going out of way to be helpful and pleasant and making it as easy as possible on the guest rather than self, department, or organization
• Knowledge of Microsoft Office computer applications
• Higher knowledge of food and beverage
• Ability to accurately and efficiently cook meats, fish, vegetables, soups and other hot food products as well as prepare and portion food products prior to cooking
• The ability to display creativity in food preparation and presentation

Conditions of Employment:

Must be able to endure frequent bending, lifting, stooping, standing and walking. Some heavy lifting and carrying of objects is required. Employees should be prepared to work in an indoor and outdoor climate with varying degrees of temperature. Must be flexible to work both evenings and morning shifts, holidays and weekends.
Application Process:
Consideration will be given to those submitting a cover letter and an updated resume clearly stating how they meet the qualifications. Deadline for receipt of applications is July 29, 2016 by 12 Noon. Applications may be submitted by fax, email, or mail.

St. Eugene Golf, Resort & Casino
7777 Mission Road
Cranbrook BC, V1C 7E5
Fax: (250) 489-2009
E-mail: careers@steugene.ca
(Please quote First Cook, in the Subject Line)

Other Information:

This competition may be used to create an eligibility list for permanent, term and acting positions.

We would like to thank all applicants who apply; however, only those candidates selected for further consideration will be contacted.