Careers

St. Eugene Golf Resort & Casino is always on the lookout for knowledgeable and enthusiastic individuals who are seeking employment in hospitality. For all career inquiries, please email us at: careers@steugene.ca Click below to see what positions are currently available.

Casino

Cashier – Relief On Call

Job: Cashier (Casino) –1 Relief on Call

Job Purpose:
The Cashier’s primary function is to assist patrons in a professional and friendly manner and to provide both external and internal customer service. You would be required to cash slot tickets, lottery tickets, BC gold points and table chips. You would also make change and exchange foreign currency and Travelers Cheques. Part of your duties would be to confirm and pay out jackpots and prepare slot attendant’s floats.

Qualifications:
Candidates must have Grade 12 or have an acceptable combination of related experience, education and or training. The successful candidate will have experience providing excellent customer service and recent experience handling and balancing cash or monetary transactions. Preference may be given to candidates who possess Casino experience. A Serving it Right Certificate would be an advantage.

Competencies
• Ability to accurately handle and balance cash or monetary transactions
• Demonstrate the ability to communicate effectively with balanced listening and talking, speaking and writing clearly and accurately, keeping others informed
• Following training will ensure proper documentation and appropriate procedures are used for administrative transactions
• Able to demonstrate, after training, knowledge in Cash Cage practices, policies and procedures.
• Can quickly locate and correct errors in the display or transcription of information
• Demonstrate a high level of guest Focus by striving for high guest satisfaction, going out of your way to be helpful and pleasant and making it as easy as possible on the guest rather than self, department or organization
• Demonstrated accountability by planning ahead, managing time well, being on time, being cost conscious, thinking of better ways of doing things, demonstrates ability to follow instructions, maintains appropriate appearance, complies with team Member policies and procedures, and has a willingness to learn
• Demonstrate the ability to work as part of a team by being helpful, respectful, approachable and team oriented, building strong working relationships and a positive work environment, is responsible, honest, loyal, interacts with other tactfully, resolves conflicts appropriately, and adapts to change.

Conditions of Employment:
You would be required to work a flexible schedule according to business needs, including evenings, weekends and holidays. Must apply for, receive and maintain a Gaming License from Gaming Policy Enforcement Branch, British Columbia. Must be 19 years or older in order to work in the Casino.

Application Process:
Consideration will be given to those submitting a cover letter and an updated resume clearly stating how they meet the qualifications. Deadline for receipt of applications is August 31, 2016 by 12:00 Noon. Applications may be submitted by fax, email, or mail to:

St. Eugene Golf, Resort & Casino
7777 Mission Road
Cranbrook BC, V1C 7E5

Fax: (250) 489-2009

E-mail: semcareers@steugene.ca
Please include “Cashier” in the subject line of your email.

Other Information:
This competition may be used to create an eligibility list for permanent, term and acting positions.

Resort

Executive Assistant – Full-Time

Job: Executive Assistant Full Time Salaried Position – Office of the CEO

Job Purpose: The purpose of this position is to provide a high level of administrative support to the CEO and as directed, the Executive Team. You would relieve the CEO of administrative detail in order to maximize the CEO’s time efficiency in such things as co-ordination of the CEO’s activities, arrangements for major functions, the prioritization standards for the screening of the CEO’s telephone calls, mail, email and appointments among other duties as required.

This position would require you to co-ordinate and make travel and accommodation arrangements for the CEO and the Board of Directors while in addition, managing the activities and requirements of the Board of Directors. As necessary and on behalf of the CEO, you would be required to contact and liaise with high level executives from other organizations in addition to political representatives from various levels of government.  You would also prepare agendas for a variety of meetings attended by the CEO along with appropriate supporting material and further, record meeting minutes and prepare for distribution to the applicable parties involved. Your duties would also include general office duties such as ordering supplies, maintaining records, performing data and record keeping functions as well as relieving other positions temporarily as needed.

Qualifications: Work requires a business/office management background generally equivalent to a Bachelor’s Degree in business or secretarial related field. Knowledge generally acquired through minimum six years of executive secretarial experience of increasing variety and/or complexity or equivalent combination of education and experience.  Experience in Finance and Accounting is an asset.

Competencies

  • Highest levels of professionalism and confidentiality in all aspects of the job; Represents the CEO by welcoming visitors, reviewing correspondence and answering questions and meeting requests directed to the CEO;
  • Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, dictation/minute taking and other office procedures and terminology to aid in preparation of letters & memos, reports and spreadsheets, database or presentation software for the CEO;
  • Ability to effectively, and in a cost effective manner, co-ordinate and book travel and accommodation arrangements and manage all requirements in the set-up and execution of meetings; Ability to effectively execute and manage all affairs and requirements of the Board of Directors;
  • Active listening skills in order to relay pertinent material to the others giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate and not interrupting at inappropriate times;
  • Ability to communicate complex information to various audiences through  use of excellent written/verbal communication skills;
  • Ability to maintain and prepare expense reports, obtaining CEO approval for all expense claims and processing payment;
  • Demonstrates attention to detail and effective decision-making skills to respond to high-pressure situations; Use logic and skill to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems;
  • Demonstrated accountability by planning ahead, managing time well, being on time, being cost conscious, thinking of better ways of doing things, demonstrates ability to follow instructions, maintains appropriate appearance, complies with organizational policies and procedures, and has a willingness to learn;
  • Demonstrates exemplary performance and the highest degree of professionalism through the ability to work as part of a team by being helpful, respectful, approachable and team oriented, building strong working relationships and a positive work environment, is responsible, honest, loyal, interacts with others tactfully, resolves conflicts appropriately, and adapts to change.

 

Conditions of Employment: Hours of work fall into the parameters of a 9-5 Monday to Friday schedule but you are required to work evenings and weekends when special meetings/events are in progress or as operations dictate.  Travel may be required therefore a valid BC driver’s license in good standing and a valid passport are necessities. Light lifting duties may be required in the set-up of meetings, conferences or events. Position requires sitting at a desk for extended periods of times

Application Process:

Consideration will be given to those submitting a cover letter and an updated resume clearly stating how they meet the qualifications.  Deadline for receipt of applications is September 6th, 2016 at 12 Noon.  Applications may be submitted by email or regular mail to or fax to:

St. Eugene Golf, Resort & Casino

7777 Mission Road

Cranbrook BC, V1C 7E5

250-489-2009

E-mail:  semcareers@steugene.ca

Please quote “Executive Assistant” in the subject line of the email

Other Information:

This competition may be used to create an eligibility list for permanent, term and acting positions.

Room Attendants

Job:    Room Attendant – Seasonal

Job Purpose:
Under the direction of the housekeeping Manager or Housekeeping Supervisor, this position performs to the highest standards, a variety of heavy and light duties associated with the care and cleaning of the Hotel Rooms. You would ensure that damage to rooms and equipment are reported as soon as possible through the right channels. This position requires a strong commitment to guest satisfaction with respect to cleanliness and an understanding that special services, such as the delivery of cribs, rollaway beds etc, may be required based on a guests needs. You would also be required to co-ordinate effectively with Maintenance, Front Desk and other departments as necessary

Qualifications:
WHMIS training would be considered an asset. Experience would be an advantage; however we would be willing to train incumbents who demonstrate a high level of commitment to Customer Satisfaction.

Competencies:
•    Demonstrate the ability to communicate effectively with balanced listening and talking, speaking and writing clearly and  accurately, keeping others informed
•    Demonstrate the ability to work as part of a team by being helpful, respectful, approachable and team oriented, building strong working relationships and a positive work environment,
•    Demonstrate the ability to be responsible, honest, and loyal, interact with others tactfully, resolve conflicts appropriately, and adapt to change and fluctuations.
•    Demonstrate accountability by planning ahead, managing time well, being on time, being cost conscious and taking initiative
•    Demonstrate ability to follow direction, maintain appropriate appearance, comply with department and corporate policies and procedures, and a willingness to learn
•    Demonstrate a high level of Guest Focus by striving for high guest satisfaction, going out of way to be helpful and pleasant and making it as easy as possible on the guest rather than self, department, or organization.
•    Have the mathematical skills necessary to accurately measure cleaning fluids and chemicals
•    Need to know how to use cleaning solutions safely so they do not harm themselves or others
•    Have the ability to determine the tools and equipment need to do a job and be able to effectively operate and control the equipment.
•    Be able to follow direction and procedures and/or ask for clarification in order to achieve set cleaning standards

Conditions of Employment:
Must be able to bend, crouch, and kneel and stand and walk for extended periods of time. You must be flexible in hours and be available to work weekends and holidays.

Application Process:
Consideration will be given to those submitting a cover letter and an updated resume clearly stating how they meet the qualifications.  Deadline for receipt of applications is September 2, 2016 by 12 Noon.  Applications may be submitted by fax, email, or mail to:

St. Eugene Golf, Resort & Casino
7777 Mission Road
Cranbrook BC, V1C 7E5

Fax:  (250) 489-2009
E-mail:  careers@steugene.ca
Please quote “Room Attendant” in the subject line of the email.

Other Information:
This competition may be used to create an eligibility list for permanent, term and acting positions.
We would like to thank all applicants who apply; however, only those candidates selected for further consideration will be contacted.

Restaurant And Other F&B

Second Cook – Seasonal

Job:    Second Cook – Seasonal

Job Purpose:
This position would require you to work on the line producing food that complies consistently with our standard portion sizes, cooking methods, quality standards and kitchen rules, policies and procedures; either in the club house kitchen or the main kitchen. You would be required to assist in food prep in off peak periods. You would ensure that all safe food handling and safety policies and procedures are followed at all times. This position would require that you have a firm grasp of cooking Fine Dinning and Lounge style food and be able to assist the First Cook on the hot side or produce food unaided on the cold side. You must be able to communicate clearly with managers, kitchen staff and servers in a non confrontational manner. An understanding of food rotation and the stocking and maintaining sufficient levels of food products at line stations to assure a smooth service period would be needed.

Qualifications:
A minimum of 2 years cooking experience or an acceptable combination of related experience, education and/or training. Working towards Journey man papers or be a Red Seal would be an advantage. Must have or the ability to get a food safe certificate, Serving it Right Certificate would be an advantage.

Competencies:
•    Demonstrates the ability to communicate effectively with balanced listening and talking, speaking and writing clearly and  accurately, keeping others informed
•    Demonstrates the ability to work as part of a team by being helpful, respectful, approachable and team oriented, building strong working relationships and a positive work environment, is responsible, honest, loyal, interacts with others tactfully, resolves conflicts appropriately, and adapts to change.
•    Demonstrated accountability by planning ahead, managing time well, being on time, being cost conscious, thinking of better ways of doing things, demonstrates ability to follow instructions, maintains appropriate appearance, complies with team Member policies and procedures, and has a willingness to learn
•    Demonstrates a high level of Guest Focus by striving for high guest satisfaction, going out of way to be helpful and pleasant and making it as easy as possible on the guest rather than self, department, or organization
•    Knowledge of functions and promotions of the St. Eugene Golf, Resort & Casino and knowledge of the surrounding area
•    Ability to accurately and efficiently cook meats, fish, vegetables, soups and other hot food products as well as prepare and portion food products prior to cooking
•    The ability to display creativity in food preparation and presentation
•    The ability to determine which kitchen equipment or tools should be used for which jobs, with the ability to operate the equipment or tools in a safe manner

Conditions of Employment:
Must be able to endure frequent bending, lifting, stooping, standing and walking. Some heavy lifting and carrying of objects is required. Employees should be prepared to work in an indoor and outdoor climate with varying degrees of temperature. Must be flexible to work both evenings and morning shifts, holidays and weekends.

Application Process:
Consideration will be given to those submitting a cover letter and an updated resume clearly stating how they meet the qualifications.  Deadline for receipt of applications is September 2, 2016 by 12 Noon.  Applications may be submitted by fax, email or mail.

St. Eugene Golf, Resort & Casino
7731 Mission Road
Cranbrook BC, V1C 7E5
Fax:  (250) 489-2009
E-mail:  careers@steugene.ca
(Please quote “Second Cook  in the subject line if emailing.)

Other Information:        
This competition may be used to create an eligibility list for permanent, term and acting positions.
We would like to thank all applicants who apply; however, only those candidates selected for further consideration will be contacted.

First Cook – Seasonal

Job Purpose:
This position requires a higher knowledge of food preparation. You would assume 100% responsibility for the quality of products served by yourself and junior team members on the line. You would ensure that yourself and junior team members know and comply consistently with the Kitchen’s Tasks designated by the other managers or supervisors and are completed as per the kitchen standards and procedures. You would be required to inspect food preparation and serving areas to ensure observance of safe, sanitary food-handling practices as well as the storing and rotating of products. Should any conflicts arise with Servers or the food served you would need to resolve the issue in a tactful and non confrontational manner; guest service would be of the utmost concern. You would also assist in food prep assignments during off-peak periods. At the end of the evening you would assist and make sure that the kitchen is closed properly, following the kitchen checklist for kitchen stations. Attendance at scheduled employee meetings would give you the opportunity to bring suggestions for improvements. An on going collaboration with other departments such as sales and catering would be required in order to ensure all guest needs are met.

Qualifications:
A minimum of 2 years cooking experience in a Hotel or Resort style Kitchen or an acceptable combination of related experience, education and/or training. Working towards Journey man papers or be a Red Seal would be an advantage. Must have or the ability to get a food safe certificate, Serving it Right Certificate would be an advantage.

Competencies:
•    Ability to develop, cultivate and lead a team
•    Demonstrate the ability to communicate effectively with balanced listening and talking, speaking and writing clearly and  accurately, keeping others informed
•    Demonstrate the ability to work as part of a team by being helpful, respectful, approachable and team oriented, building strong working relationships and a positive work environment,
•    Demonstrate the ability to be responsible, honest, and loyal, interact with others tactfully, resolve conflicts appropriately, and adapt to change and fluctuations.
•    Demonstrate accountability by planning ahead, managing time well, being on time, being cost conscious and taking initiative
•    Demonstrate ability to follow direction, maintain appropriate appearance, comply with department and corporate policies and procedures, and a willingness to learn
•    Demonstrate a high level of Guest Focus by striving for high guest satisfaction, going out of way to be helpful and pleasant and making it as easy as possible on the guest rather than self, department, or organization
•    Knowledge of Microsoft Office computer applications
•    Higher knowledge of food and beverage
•    Ability to accurately and efficiently cook meats, fish, vegetables, soups and other hot food products as well as prepare and portion food products prior to cooking
•    The ability to display creativity in food preparation and presentation

Conditions of Employment:
Must be able to endure frequent bending, lifting, stooping, standing and walking. Some heavy lifting and carrying of objects is required. Employees should be prepared to work in an indoor and outdoor climate with varying degrees of temperature. Must be flexible to work both evenings and morning shifts, holidays and weekends.
Application Process:
Consideration will be given to those submitting a cover letter and an updated resume clearly stating how they meet the qualifications. Deadline for receipt of applications is September 2, 2016 by 12 Noon. Applications may be submitted by fax, email, or mail to:

St. Eugene Golf, Resort & Casino
7777 Mission Road
Cranbrook BC, V1C 7E5
Fax:  (250) 489-2009
E-mail: careers@steugene.ca
(Please quote First Cook in the Subject Line)

Other Information:

This competition may be used to create an eligibility list for permanent, term and acting positions.
We would like to thank all applicants who apply; however, only those candidates selected for further consideration will be contacted.